FCWS will no longer accept credit card payments over-the-phone. Effective August 1, 2019, the Franklin County Water System will no longer process over-the-phone credit card payments. We do accept cash, checks, and
money orders. We will also accept credit card payments in person with proper ID (processing fee does apply). For your convenience, we have a 24-hour drop box at our offices.
We now offer online bill pay for our Water Utility customers. Your account ID and PIN are located on your bill and will be required to access your account. Electronic payments will be posted to your account the next business day. If your water service has been disconnected for non-payment, please contact the Water Department.
Forms and Information